Tuesday, May 22, 2012

Blizzard: "move along nothing to see here" in response to Diablo hacks

A Blizzard spokesperson on Tuesday said "We've been taking the situation extremely seriously from the start, and have done everything possible to verify how and in what circumstances these compromises are occurring,
"Despite the claims and theories being made, we have yet to find any situations in which a person's account was not compromised through traditional means of someone else logging into their account through the use of their password."

The Blizzard spokesperson stated that the authenticator isn't a 100-percent guarantee of account security. "We have yet to investigate a compromise report in which an authenticator was attached beforehand," he adds. "If your account has been hacked, please view the previous post for information on contacting our support department." Players are reporting hacks on both sides of the authenticator fence. They have also been able to watch the hacking take place in real time while taking screenshots in the process. Even Examiner journalist Tara Swadley saw her gold and character items drained after using a Battle.net authenticator.

"This reporter, after having her own account with authenticator hacked, firmly believes this is a serious security breach on Blizzard’s side, though they either do not want to admit it, or are still unaware of the problem," she writes. There's speculation that this flood of hacking is just a prelude to what's to come once Blizzard launches the real-money auction house next week.
In short it sounds like Blizzard is blaming the problem on passwords that aren't backed up by an official Battle.net authenticator. Thanks.


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